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Getting Started with the University of Strasbourg’s E-Learning Portal
Strasbourg University’s online learning platform, known as Moodle, is the central hub for accessing course materials, submitting assignments, participating in forums, and checking grades. Whether you’re a new student or need a refresher, this guide will walk you through every step of using the platform effectively.
How to Log In to the Strasbourg University Online Learning Platform
To access the platform, go to moodle.unistra.fr. Your login credentials are your ENT (Espace Numérique de Travail) username and password, which you received upon enrollment. If you haven’t activated your account yet, follow the instructions in your welcome email.
Step-by-Step Login Process
- Open your browser and navigate to moodle.unistra.fr.
- Click on the “Connexion” button at the top right.
- Enter your ENT username (usually your student number) and password.
- Click “Se connecter”. You may be redirected to a two-factor authentication page if enabled.
- Once logged in, you’ll see your dashboard with a list of your enrolled courses.
Navigating Your Course Dashboard
After login, the dashboard displays all courses you are registered for in the current semester. Each course is represented by a tile showing the course name and instructor. Click on a course tile to enter its dedicated page.
Understanding the Course Layout
Each course page is organized into sections (often weekly topics or thematic blocks). You’ll find resources such as lecture slides, reading materials, video recordings, and links to live sessions. The right sidebar usually contains quick links to grades, participants, and upcoming deadlines.
Accessing Course Materials and Lectures
Instructors upload files in various formats: PDF, Word, PowerPoint, or video. To access them:
- Scroll down the course page to the relevant section.
- Click on the resource name (e.g., “Lecture 1 – Introduction”).
- If it’s a file, it will download or open in a new tab. Videos may be embedded or link to an external service like YouTube or Pod.
Tip for Organizing Materials
Create a dedicated folder on your computer for each course. Download materials regularly to avoid last-minute panic before exams. Use the “Download all” feature if available (some courses offer a zip download of all resources).
Submitting Assignments Online
Assignments are submitted directly through the platform. Here’s how to do it correctly:
- Find the assignment activity in the course page (usually labeled “Devoir” or “Assignment”).
- Click on the assignment title. Read the instructions carefully, including deadline, file format, and word count.
- Click “Add submission”.
- Drag and drop your file or use the file picker. Make sure the file name includes your name and course code (e.g., Doe_John_MATH101_Assignment1.pdf).
- Click “Save changes” and then “Submit assignment”. Confirm submission.
- You’ll receive a confirmation email. You can also view your submission status on the assignment page.
Common Mistakes to Avoid
- Submitting the wrong file format (always check requirements).
- Forgetting to click “Submit” after saving (saving alone does not send the file to the instructor).
- Waiting until the last minute; technical issues can happen.
Participating in Discussion Forums
Forums are used for Q&A, group discussions, and peer feedback. To contribute:
- Click on the forum activity in the course.
- Select a discussion thread or start a new one by clicking “Add a new discussion topic”.
- Write your message, add an attachment if needed, and click “Post to forum”.
- You can reply to existing posts by clicking “Reply”.
Tip: Always check forum guidelines. Some instructors require you to post before seeing others’ replies. Keep your tone respectful and academic.
Checking Grades and Feedback
Your grades are available in the “Grades” link in the course sidebar or the main navigation. Click on it to see a table of all graded activities, your scores, and feedback from instructors. Grades are updated after each assignment is marked.
Understanding the Gradebook
| Column | Description |
|---|---|
| Grade item | Name of the assignment, quiz, or activity |
| Grade | Your score (e.g., 15/20) |
| Percentage | Percentage achieved |
| Feedback | Comments from the instructor |
| Range | Minimum and maximum possible grades |
Using the Calendar and Notifications
The platform includes a calendar that shows all upcoming deadlines, live sessions, and events. You can filter by course. Enable notifications in your profile settings to receive email or pop-up alerts for new assignments, forum posts, and grade updates.
How to Manage Notifications
- Click on your profile icon (top right) and select “Preferences”.
- Go to “Notification settings”.
- Choose which events you want to be notified about and how (email, web, or both).
- Save changes.
Troubleshooting Common Issues
Even with a smooth platform, problems can occur. Here are solutions to frequent issues:
Login Problems
- Forgot password? Use the “Forgot your username or password?” link on the login page.
- Account locked? Contact the IT helpdesk at assistance@unistra.fr.
- Two-factor authentication not working? Ensure you have the correct authenticator app or try a backup code.
File Upload Errors
- File too large? Compress the file or split it. The maximum upload size is usually 50 MB per file.
- Unsupported format? Convert to PDF or the specified format.
- Upload stuck? Refresh the page and try again. Use a stable internet connection.
Course Not Visible
- Make sure you are enrolled. Check your registration in the ENT.
- Instructors may hide courses until the start date. Contact your professor if it remains hidden after the first week.
- Log out and log in again. Sometimes the cache needs to refresh.
Practical Checklist for New Users
Use this checklist to ensure you’re set up correctly:
- ☐ Activate your ENT account and log in to Moodle.
- ☐ Update your profile with a photo and correct email.
- ☐ Set notification preferences.
- ☐ Download the Moodle mobile app (optional but handy).
- ☐ Explore each course page and note deadlines.
- ☐ Test submitting a dummy assignment (if available) to learn the process.
- ☐ Bookmark the Moodle URL and save the IT helpdesk contact.
How to Use the Online Learning Platform at Strasbourg University on Mobile
The Moodle mobile app (available for iOS and Android) allows you to access courses, check grades, and receive notifications on the go. Download it from your app store and log in with your ENT credentials. The app is optimized for smaller screens, but for submitting assignments or writing long forum posts, we recommend using a desktop browser.
Frequently Asked Questions
How do I reset my password for the Strasbourg University online learning platform?
Go to the Moodle login page and click “Forgot your username or password?”. Enter your email or username to receive reset instructions. If you have trouble, contact the IT helpdesk.
Can I access the platform after graduation?
Access is typically deactivated after graduation. However, you may retain access to certain resources for a limited time. Check with your department.
Why can’t I see my course on the dashboard?
Possible reasons: you are not enrolled, the course is hidden by the instructor, or the semester hasn’t started. Verify your enrollment in the ENT and contact your instructor if needed.
How do I submit a group assignment?
Group assignments usually have a separate submission link. One group member submits on behalf of the group, or each member submits individually depending on the settings. Check the assignment instructions.
What should I do if a video won’t play?
Try a different browser (Chrome or Firefox recommended). Clear your cache and cookies. Check your internet connection. If the video is hosted on Pod, ensure you are logged into the platform.
Is there a virtual classroom feature?
Yes, some courses use BigBlueButton or Zoom integrated into Moodle. Look for a “Live session” link in your course page. Follow the instructions to join.
Maximizing Your Success with the Strasbourg University E-Learning Platform
To get the most out of the online learning platform at Strasbourg University, stay organized, check the platform daily, and don’t hesitate to ask for help. Use the calendar to track deadlines, participate actively in forums, and always back up your work. With these practices, you’ll navigate Moodle like a pro and focus on what matters: your studies.
Photo by Jonathan Marchal on Unsplash

Thanks for the tip about creating folders for each course. I’ve been saving everything in one downloads folder and it’s a mess. Also, is there a way to see all upcoming deadlines in one place instead of clicking into each course?
You’re welcome! Yes, the dashboard has a ‘Calendar’ block that shows all deadlines from your enrolled courses. You can also click on ‘Upcoming events’ in the sidebar to see a list. Additionally, some courses enable the ‘Deadline’ filter. If you don’t see it, check your dashboard settings or ask your instructor to enable the calendar sync.
I just started at Strasbourg University and this guide is very helpful. One thing I’m unsure about: when I try to log in, it takes me to a two-factor authentication page. I don’t remember setting that up. What should I do?
Great question! Two-factor authentication (2FA) is often enabled by default for security. If you haven’t set it up, you’ll need to follow the on-screen prompts to register a device (usually a smartphone app like Google Authenticator). If you’re stuck, contact the university’s IT support (help.unistra.fr) for assistance. They can help reset or guide you through the process.