When you book a five-star hotel in London, you expect more than just luxury linens and a marble bathroom. For many discerning travelers, the quality of in-room technology is a deciding factor. Whether you need seamless remote work capabilities, a home cinema experience, or a fully automated room, London’s top hotels deliver. This guide dives deep into which 5-star hotels in London have the best in-room technology, covering everything from smart tablets to voice-activated assistants.
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What Defines Best-in-Class In-Room Technology?
Before we list the hotels, let’s define what makes in-room technology truly outstanding. It’s not just about having a large TV. The best tech is integrated, intuitive, and enhances your stay without complicating it. Key features include:
- Centralized Room Control: A tablet or panel that manages lighting, curtains, temperature, and entertainment.
- Smart Entertainment: Large 4K or 8K TVs with streaming services, soundbars, and casting capabilities.
- High-Speed Connectivity: Reliable, fast Wi-Fi throughout the room, often with complimentary premium access.
- Voice Assistants: Integration with Amazon Alexa, Google Assistant, or a proprietary system for hands-free control.
- Workspace Efficiency: Ergonomic desks, ample power outlets (including USB-C), and wireless charging.
- Smart Bathroom Features: Heated floors, smart mirrors with TV or lighting controls, and digital shower systems.
The Top 5-Star Hotels in London with the Best In-Room Technology
Here are the standout properties that have invested heavily in creating a tech-forward guest experience.
The Ned: Tech-Infused Heritage
Housed in a former bank, The Ned blends 1920s grandeur with modern smarts. Each room features a tablet that controls everything—from the electric blinds to the mood lighting. The TVs are large and offer Chromecast, so you can stream your own content. The Wi-Fi is fast and free for all guests. A standout feature is the in-room safe that can charge your laptop. For business travelers, the desks have multiple power points including USB ports. The Ned proves that classic style and cutting-edge tech can coexist beautifully.
Shangri-La The Shard, London: Sky-High Automation
Perched on floors 34–52 of The Shard, this hotel offers not only breathtaking views but also sophisticated technology. Every room is equipped with a tablet that controls the lighting, curtains, and climate. The entertainment system includes a 55-inch TV with a soundbar and a wide selection of channels and on-demand movies. The bathrooms feature a TV-integrated mirror, so you can watch the news while getting ready. The highlight is the automated blinds that can be programmed to open with the sunrise. The Wi-Fi is lightning-fast, perfect for streaming 4K content or video conferencing.
The London Edition: Minimalist Tech
The London Edition takes a minimalist approach to technology, focusing on seamless integration. Each room has a tablet that controls the room environment and acts as a concierge. The TV is hidden behind a mirror until you turn it on, maintaining the room’s sleek aesthetic. The sound system is high-quality, and the lighting can be set to different scenes (e.g., ‘Relax’ or ‘Read’). The bathrooms have underfloor heating and smart mirrors. While the tech is not as flashy as some competitors, it is intuitive and unobtrusive, which many guests prefer.
Corinthia London: The Ultimate Smart Room
The Corinthia is famous for its spacious suites and attention to detail, and its technology is no exception. The rooms feature a ‘smart’ control system that allows you to adjust everything from the bed’s position to the bathroom lighting. The 65-inch TV is complemented by a state-of-the-art sound system. The bathroom is a highlight: the mirror has an integrated TV, the shower has digital controls for precise temperature, and the floor is heated. The hotel also offers a ‘Tech Butler’ service—if you have any questions about the gadgets, a specialist is on hand. For many, this is the pinnacle of tech luxury in London.
Rosewood London: Tech with a Personal Touch
Rosewood London combines elegant décor with thoughtful technology. Each room has a tablet that controls the room and provides information on hotel services. The TV is large and offers casting. But the true innovation is the ‘Rosewood Conversations’ program—a digital concierge that can be accessed via the tablet or your own smartphone. The Wi-Fi is strong and complimentary. The bathrooms feature heated floors and a smart mirror. The tech here feels like a natural extension of the hotel’s service, rather than a gimmick.
The Connaught: Discreet Sophistication
The Connaught is renowned for its understated luxury, and its technology reflects that. The rooms have a discreet control panel for lighting and curtains, and a tablet for entertainment and room service. The TV is hidden when not in use, preserving the room’s design. The sound system is integrated and high-quality. The bathrooms have underfloor heating and a phone that connects to the front desk. The tech is not the main attraction, but it is flawless and easy to use. For guests who want technology to fade into the background, The Connaught is ideal.
Comparison Table: In-Room Technology at a Glance
| Hotel | Room Control | TV & Entertainment | Unique Tech Feature |
|---|---|---|---|
| The Ned | Tablet | Chromecast, large TV | Safe with laptop charging |
| Shangri-La The Shard | Tablet | 55″ TV, soundbar, mirror TV | Automated blinds with sunrise |
| The London Edition | Tablet | Mirror TV, sound system | Hidden TV, lighting scenes |
| Corinthia London | Smart system | 65″ TV, sound system, mirror TV | Tech Butler service |
| Rosewood London | Tablet & smartphone | Casting, large TV | Digital concierge ‘Rosewood Conversations’ |
| The Connaught | Control panel & tablet | Hidden TV, integrated sound | Discreet, no visible clutter |
What About Voice Assistants and Smart Home Integration?
Many London five-star hotels are now incorporating voice assistants. At The Ned, you can use Alexa to control the room. The Shangri-La has a proprietary system that responds to voice commands. The Corinthia is also testing voice control in some suites. However, some hotels prefer to keep the interface tablet-based to avoid privacy concerns. If voice control is a priority, check with the hotel in advance. Most hotels also offer wireless charging pads and multiple USB ports, so you can leave your adapters at home.
How to Choose the Right Tech-Forward Hotel for You
Not all tech is created equal, and your choice depends on your needs:
- For business travelers: Look for ergonomic workspaces, fast Wi-Fi, and multiple power outlets. The Ned and Rosewood London excel here.
- For entertainment enthusiasts: Choose hotels with large TVs, soundbars, and casting capabilities. The Corinthia and Shangri-La are top picks.
- For design lovers: The London Edition and The Connaught offer tech that blends seamlessly with the room’s aesthetic.
- For gadget lovers: The Corinthia’s Tech Butler and automated features are a dream.
Practical Checklist: What to Look for in a Tech-Equipped Hotel Room
When booking, check the hotel’s website or call to confirm these features:
- ☐ Tablet or panel for room control
- ☐ Smart TV with streaming services (Netflix, etc.)
- ☐ Chromecast or AirPlay
- ☐ Fast, complimentary Wi-Fi
- ☐ Multiple power outlets near the bed and desk
- ☐ USB and USB-C ports
- ☐ Wireless charging pad
- ☐ Voice assistant (if desired)
- ☐ Heated bathroom floor or smart mirror
Frequently Asked Questions
Do all 5-star hotels in London have smart TVs?
Most do, but the size and features vary. Hotels like The Corinthia and Shangri-La offer large 4K TVs with streaming, while others may have smaller screens with basic cable.
Can I use my own streaming accounts on hotel TVs?
Yes, many hotels now support Chromecast, AirPlay, or have smart TVs where you can log into Netflix or Amazon Prime. Always check before booking if this is important.
Is the Wi-Fi fast enough for video calls?
In the hotels listed, yes. The Ned, Shangri-La, and Corinthia offer premium Wi-Fi that easily handles Zoom calls and 4K streaming. Some hotels charge extra for high-speed, so confirm.
Are voice assistants always listening?
Reputable hotels have privacy policies. Some voice assistants are only activated by a wake word or button. If you are concerned, you can disable the microphone or request a room without voice control.
Which hotel has the most advanced bathroom technology?
The Corinthia London leads with smart mirrors, digital showers, and heated floors. The Shangri-La also offers mirror TVs and high-end fixtures.
Do these hotels offer tech support for guests?
The Corinthia has a dedicated Tech Butler. Other hotels have front desk staff trained to assist with in-room technology. If you have issues, simply call reception.
Final Recommendations for Tech-Savvy Travelers
If you are looking for the best in-room technology in London’s 5-star hotels, your top choices are The Corinthia for sheer innovation and service, Shangri-La The Shard for breathtaking views combined with automation, and The Ned for a perfect balance of heritage and modern convenience. For a more discreet, design-focused experience, The London Edition and The Connaught are excellent. Before booking, use the checklist above to ensure the hotel meets your specific tech needs. Whichever you choose, you’ll enjoy a stay where technology enhances comfort without overwhelming it.
Photo by alisonupdyke on Pixabay

I travel for business often. Do any of these hotels offer wireless charging pads in the rooms, or is it mostly USB ports?
Yes, several of the hotels mentioned offer wireless charging. For example, The London Edition and The Ned include wireless charging pads on nightstands or desks. USB-C ports are also standard across most rooms for faster charging.
Great article! I’m particularly interested in the Shangri-La at The Shard. Are the smart mirrors in the bathroom just for watching TV, or can they also display other info like weather or news headlines?
Thank you! The smart mirrors at Shangri-La The Shard are primarily designed for TV viewing, but they can also display news headlines and weather updates through the hotel’s integrated system. It’s a convenient way to catch up while getting ready.