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Requesting Your University of Florence Transcript: What You Need to Know
Whether you’re applying for a master’s program, seeking employment abroad, or simply need official proof of your academic record, obtaining a transcript from the University of Florence (Università degli Studi di Firenze) is a straightforward process—if you know the right steps. This guide covers everything from eligibility and required documents to fees and delivery methods. We’ll also address common mistakes and frequently asked questions to save you time and hassle.
Who Can Request a Transcript?
Transcripts are available to:
- Current students enrolled in any degree program
- Alumni who have graduated from the University of Florence
- Former students who completed courses but did not graduate
If you are a third party (e.g., employer or another university), you typically need the student’s written consent. The university handles requests securely to protect personal data under GDPR.
Types of Transcripts Available
The University of Florence issues several types of transcripts, depending on your needs:
| Type | Description | Common Use |
|---|---|---|
| Transcript of Records | Complete list of courses, credits, grades, and GPA | Transfer applications, graduate school |
| Diploma Supplement | Standardized document describing the qualification | International recognition, employment |
| Certification of Enrollment | Proof of current enrollment status | Student visas, insurance, housing |
| Degree Certificate | Official proof of degree conferral | Employment, professional licensing |
Most requests are for the Transcript of Records. The Diploma Supplement is automatically issued upon graduation for EU-compatible degrees.
Step-by-Step Guide to Requesting Your Transcript
Step 1: Determine Your Eligibility and Document Type
First, log in to the university’s online student portal, SOL (Sistema Online). If you are an alumnus without access, you’ll need to request a temporary login or use the dedicated forms for former students. Check which type of transcript you need—if you’re unsure, the Transcript of Records is the most common choice.
Step 2: Access the Online Request System
For current students and recent alumni, the easiest method is through SOL:
- Go to sol.unifi.it and log in with your credentials.
- Navigate to “Certificati” or “Autocertificazioni.”
- Select “Transcript of Records” or the specific document you need.
- Choose the language (Italian or English). English transcripts are common for international use.
If you cannot access SOL, proceed to Step 3.
Step 3: Submit a Request via Email or In Person
If you are an alumnus with no web access, or if you need a certified paper copy, you can email the Segreteria Studenti (Student Secretariat) at your department. Include:
- Full name, date of birth, and student ID (if known)
- Degree program and graduation year
- Type of transcript requested
- Language preference (Italian or English)
- Delivery method (email or postal mail)
- Copy of a valid ID
Alternatively, visit the physical office of your department’s Segreteria. For the main campus, the office is at Piazza San Marco, 4, 50121 Florence. Hours vary, so check the website first.
Step 4: Pay the Required Fee
As of 2025, the fee for a transcript is approximately €16.00 for the first copy and €5.00 for each additional copy (if ordered simultaneously). Payment can be made via:
- Online credit card or PayPal through the SOL portal
- Bank transfer to the university’s account (details provided in the request confirmation)
- Cash or POS at the Segreteria (in person only)
Keep the receipt as proof of payment.
Step 5: Wait for Processing
Processing times vary:
- Online requests via SOL: Usually 5-10 business days
- Email or in-person requests: 10-15 business days
- Rush service: Not officially available, but you can explain urgency; some offices may expedite.
During peak periods (e.g., graduation season), delays can occur. Plan ahead.
Step 6: Receive Your Transcript
Transcripts are delivered in one of these ways:
- Digital PDF (signed electronically) – sent to your registered email or available for download in SOL. This is accepted by most institutions.
- Paper copy – mailed to your address (postage fees apply) or collected in person.
If you need the transcript sent directly to another institution, the university can do that upon request—usually at no extra cost if included in the initial order.
Common Mistakes to Avoid
- Not checking language requirements: Some institutions require an Italian transcript, others English. Confirm before ordering.
- Forgetting to sign the request: Email requests without a digital signature or scanned ID may be rejected.
- Using an outdated student ID: Alumni often forget their old credentials. Request a new login from the help desk.
- Assuming automatic issuance: Transcripts are not sent automatically after graduation. You must request them.
- Ignoring apostille or legalization: If using the transcript abroad (especially outside the EU), you may need an apostille or consular legalization. The university can assist but does not handle this automatically.
How to Get an Apostille or Legalization for Your Transcript
If you plan to use your University of Florence transcript in a non-EU country (e.g., USA, China, Australia), you may need an apostille (for countries party to the Hague Convention) or legalization. The process is separate from the transcript request:
- Request a certified paper transcript from the university.
- Take it to the Prefettura di Firenze (Prefecture of Florence) for apostille. Fee: about €16 per document.
- For non-Hague countries, contact the Italian Ministry of Foreign Affairs or the embassy of the destination country.
Some international offices at the University of Florence can provide guidance; check with your department’s international relations office.
Frequently Asked Questions
Can I request a transcript if I have unpaid fees?
Generally, yes. However, the university may withhold the transcript if you have outstanding debts or unreturned library books. Clear any obligations first.
How long does it take to get a transcript from the University of Florence?
For online requests, 5–10 business days. For email or in-person, up to 15 business days. Rush requests are not guaranteed but you can explain urgency.
Is the English transcript accepted by US universities?
Most US institutions accept the English transcript, but they may require a course-by-course evaluation from a credential evaluation service (e.g., WES, ECE). Check with the specific university.
Can I get a transcript if I studied abroad at the University of Florence?
Yes, exchange students can request a transcript of their courses taken at the University of Florence. Contact the international office or your home institution for procedures.
What if I lost my student login credentials?
Use the “Forgot password” feature on the SOL login page. If that fails, email the help desk at helpdesk@unifi.it with your full name and date of birth.
How much does a transcript cost?
As of 2025, €16 for the first copy, €5 for each additional copy. Fees are subject to change; check the university website for current rates.
Final Recommendations for a Smooth Request
To get your transcript from the University of Florence without delays, follow this checklist:
- ☐ Confirm the exact type of transcript you need.
- ☐ Gather your student ID and personal information.
- ☐ Choose language (Italian or English) based on your destination.
- ☐ Pay the fee online and save the receipt.
- ☐ Submit the request via SOL or email with all required documents.
- ☐ Check processing time and follow up if needed.
- ☐ If required, arrange apostille or legalization separately.
By planning ahead and avoiding common pitfalls, you’ll have your official transcript in hand quickly. For the most up-to-date information, always refer to the University of Florence’s official website or contact the Segreteria Studenti directly.
Photo by Casey Lovegrove on Unsplash
What if I need a certified copy with an apostille for use in a non-EU country?
For an apostille, you must first obtain an official transcript from the university, then take it to the Italian Prefettura or a designated office for legalization. The university itself does not provide apostilles.
Thanks for the clear steps! One thing: can a third party like my employer request my transcript without my consent?
No, under GDPR, the university requires your written consent before releasing your transcript to a third party. You can provide a signed authorization form, which you can download from the university’s website.
I’m a current student. How long does it usually take to get the transcript after requesting online?
Online requests through SOL are usually processed within a few business days. However, during peak periods (e.g., graduation season), it may take up to two weeks. Check your request status in the portal.
I need a diploma supplement for a job application in Germany. Does the University of Florence issue this in English automatically?
Yes, the Diploma Supplement is automatically issued upon graduation for EU-compatible degrees, and it is typically available in both Italian and English. You can request it through SOL or the student secretariat.
Is there a fee for requesting a transcript? I need an English version sent abroad.
Yes, there is usually a fee for official transcripts, especially if you need a paper copy or expedited delivery. Check the university’s fee schedule on the SOL portal or contact your department’s student office for exact costs.
Great guide! I’m an alumnus and I’ve lost my SOL login details. How do I request a temporary login?
You can contact the University of Florence IT help desk (helpdesk@unifi.it) to request a temporary password. Alternatively, you can use the dedicated forms for former students available on the Segreteria Studenti page.